Feedback from previous guests about their experience
58%
liked the resort and would come back again
5.8/10
Guest rating
Rooms
8.2
Location
8.0
Service
8.8
Dining
8.0
Guest reviews
5.8/10
based on 5 reviews
Christopher
United Kingdom,
March
2025
7.4/10
I had an amazing stay at Hotel Paloma Orenda Resort, where the luxurious pool area and attentive staff truly made my holiday nice. The variety of dining options and the quality of food were impressive, though the toaster could use an upgrade. I also appreciated the spacious family suite which provided us with comfort. Overall, the resort struck a perfect balance between fun for the kids and relaxation for adults.
Rooms
10.0
I stayed in a spacious family suite that was spotless and perfectly catered to my family's needs. The separate room for the kids was a game changer, allowing for some parental peace.
Service
10.0
The staff were really good, particularly Fatma at the bar and a friendly young lad named Ali. Their attentiveness made my stay even more enjoyable.
Location
10.0
The resort's location was fantastic, with easy access to the beach and well-maintained gardens surrounding the hotel.
Dining
9.0
The food quality was impressive, with excellent ala carte options, especially at Quentine. I enjoyed the buffet as well, despite the toaster situation during breakfast.
Facilities
10.0
The resort boasted amazing facilities, from the water park to various daily activities like archery and golf. There were always loungers available at the pools and beach.
Ted
United Kingdom,
February
2025
6.2/10
I recently returned from an 11-night stay at the Paloma Orenda Resort. While the hotel features a clean, modern aesthetic and an excellent pool area, my experience was marred by noise disturbances and limited dining options. The staff was friendly, though their command of English was lacking, which made some interactions challenging.
Rooms
5.0
The room was modern and clean, but the shower door leaked, creating a slippery floor. Additionally, the interconnected door allowed noise from the next room, which became problematic when a family with small children moved in.
Service
6.0
Staff were friendly and attentive; however, communication was hindered by their limited English proficiency. There were standout bartenders who made great cocktails, but overall, the service was inconsistent.
Location
5.0
The resort is quite secluded, with Side old town accessible only by taxi or bus. This limited my options to explore the area easily, as there were no nearby attractions to walk to.
Dining
5.0
While the food quality was generally good, the variety at meals was lacking, with most options catering to Eastern European preferences. I missed a wider range of dishes to choose from.
Facilities
7.0
The pool area was luxurious and clean, and there were plenty of lounging spaces available. However, the resort's entertainment schedule was disrupted by noisy children, impacting the overall experience.
Danny
United Kingdom,
January
2025
5.4/10
I just got back from an very nice stay at Hotel Paloma Orenda Resort. The grounds were absolutely stunning, well-maintained, and clean. While most of the staff were fantastic, especially Tom from the entertainment team, I wish the daytime activities included more pool games and that they played music around the pool to enhance the vibe. Nevertheless, it was a lovely experience overall.
Rooms
10.0
My room was modern, spacious, and clean, with a nice balcony to enjoy. The mini bar was restocked daily, which was a nice touch.
Service
10.0
The staff were incredibly friendly and went above and beyond. Tom and others frequently checked in to make sure I was having a great time.
Location
10.0
The resort's location was great, with easy access to the beach and local attractions.
Dining
10.0
The food was really good, with plenty of options at the main restaurant and great dining choices like Curio for steak.
Facilities
9.0
The pool area was luxurious, and I appreciated the cleanliness throughout the resort. However, the cocktail quality at the bars could've been better.
Cecil
United Kingdom,
December
2024
5.4/10
I had an amazing time at Hotel Paloma Orenda Resort with my family. The staff was genuinely friendly and attentive, making us feel right at home. The food was delicious and offered a great variety, although I did notice it got a bit repetitive after a week. The pool area was clean and spacious, perfect for relaxing. The only downside was a bit of pressure from the spa staff, which felt a little overwhelming at times, but overall, it was a fantastic stay.
Rooms
10.0
I stayed in a family suite, which was spacious and spotless. The separate room was perfect for the kids, plus the balcony was a great perk.
Service
10.0
The staff really went above and beyond. I loved how friendly they were, especially Fatma at the bar and the guys around the pool who remembered my drink preferences.
Location
8.0
It’s a bit isolated, but everything I needed was on the complex. Plus, Side Old Town is just a short taxi ride away, where I could explore some local charm.
Dining
9.0
Food options were varied and tasty. Breakfast had a decent selection, but some items like the beans weren't quite to my taste. The a la carte restaurants were a good change from the buffet.
Facilities
9.0
The pool and grounds were well-maintained and offered plenty of spots for lounging. Day rooms were available if you needed to freshen up after check-out, which is a nice touch.
Joshua
United Kingdom,
October
2024
5.4/10
I had a really good time at Hotel Paloma Orenda Resort! The modern and clean atmosphere along with the attention to detail in service made my stay enjoyable. However, I felt the food variety became repetitive towards the end of my 10-day visit, and the aggressive spa sales approach was quite uncomfortable. 🏖️🍽️
Rooms
6.0
The room was spacious, but the bathroom's small shower made it awkward to use. I had to step onto the floor towel after showering, which wasn’t ideal.
Service
8.0
Overall, the staff were attentive and friendly, though the language barrier resulted in some errors with my orders. Customer service was a highlight, especially with specific requests being accommodated.
Location
7.0
The hotel is in a somewhat less desirable area, but I appreciated the convenience of having most necessities within the resort. A quick taxi ride to Side Old Town made for a lovely day trip.
Dining
7.0
The variety of food was decent and better than expected for a buffet, but after a week, I found it repetitive. The a la carte restaurant experience varied; I enjoyed Curios, but Wabi Sabi faced issues with flies.
Facilities
8.0
The pool area was fantastic, and having access to cabana service made relaxation even better. However, the aggressive sales tactics from the spa staff marred my initial days.